November 8th, 2024

New Dashboard Upgrade, Chat Widget Boosts, and Bug Fixes

New Features

• Enhanced Dashboard: Get more precise insights into your website visitors! The updated dashboard now shows the total number of visitors and those who started conversations. For Team plans and higher, even more in-depth data is available, including visitor location, browser type, and operating system details.

Improvements

• Chat Widget Performance: Major optimizations in chatbot rendering have reduced load size significantly, allowing for quicker widget load times.

• Streamlined Chatbot Templates: Creating a chatbot is now easier! Our revamped templates are pre-configured for specific use cases, so you can get started faster than ever.

• API Data Upload Enhancements: You can now include citation reference links when uploading data sources via the API.

Bug Fixes

• Tag Duplication in Chatbots: Resolved an issue where tags weren’t being copied when duplicating chatbots.

• Table Data Sources in Gemini: Fixed a bug that prevented compatibility with table data sources in Gemini.

• Human Escalation Load Issues: Addressed loading issues with the Human Escalation feature, ensuring smoother performance.